Terms of service

Effective Date: 20 July 2026

Welcome to Valerosa London. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. General

These Terms of Service apply to all visitors, customers, and users of the Valerosa London website. We reserve the right to update or modify these terms at any time. Continued use of our website following any changes constitutes acceptance of those changes.

2. Products and Services

We make every effort to display our products as accurately as possible. However, we cannot guarantee that product descriptions, images, colours, or other content will always be completely accurate or error-free.

We reserve the right to modify or discontinue products without prior notice.

3. Pricing and Payment

All prices are displayed in the applicable currency and are subject to change without notice. Payment must be received in full before your order is processed and shipped.

We reserve the right to refuse or cancel any order for reasons including pricing errors, suspected fraud, or product availability.

4. Shipping and Delivery

Delivery times provided are estimates only and are not guaranteed. Valerosa London is not responsible for delays caused by shipping carriers, customs, weather, or other circumstances beyond our control.

5. Returns and Refunds

Returns and refunds are subject to our Refund Policy. Please review our Refund Policy for full details before making a purchase.

6. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and designs, is the property of Valerosa London unless otherwise stated and may not be copied, reproduced, or distributed without prior written permission.

7. Prohibited Use

You agree not to:

Use the website for any unlawful purpose.
Attempt to interfere with the website's security or functionality.
Upload malicious software or harmful code.
Violate any applicable laws or regulations while using our website.

8. Limitation of Liability

To the fullest extent permitted by law, Valerosa London shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product in question.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.